Address for migrants who have lived in different states

[neku]

Migrants have lived in different states for several years in their life, have different addresses. They wish to use their current address for the insurance policy, yet the insurance company is insisting on using an old address, despite repeated requests. What can be done to ensure that the insurance company uses the correct address?

 

[eLdavis]

Why is the insurance company insisting this though? They should be able to give a legit reason, and if they can't then it's better to find another insurance company.

 

[neku]

I do not know why the insurance company is insisting on using the address in another state, insurance premium has to be paid for at least 3 years after the policy is purchased.

 

[Augusta]

It is to seek out those that would not stress you. I see this as stress why not abide with the information you are offered

 

[Starmix]

Of course how could those migrante use their addresses abroad when they applied for a policy in their place of origin. If they want to they have to go back to their country and process their insurance policies there. Another option is to buy for an insurance policy in the country where they migrated, unless they are illegal migrants.

 

[neku]

I am talking about migrants who have lived in different states of the same country. The insurance company is not allowing the migrant to use their current address, they insist on using an address in other states.

 

[kit_hung]

Migrants have lived in different states for several years in their life, have different addresses. They wish to use their current address for the insurance policy, yet the insurance company is insisting on using an old address, despite repeated requests. What can be done to ensure that the insurance company uses the correct address?

When an insurance company refuses to use a new address for an expatriate despite repeated requests, it is important to take formal action. One can write a formal letter or email clearly stating the new address and attach a copy of a document such as an electricity bill or a residential certificate showing the address. This helps to legally prove the change.

If the company still refuses to change the address, it is advisable to contact the manager or customer service department to file a formal complaint. The customer can also contact the insurance regulatory authority in the relevant country such as the Insurance Regulatory Authority in Kenya for legal assistance. These steps can force the company to honor the customer’s request.

It is the right of every customer to use their current address for the sake of communication accuracy and information security. By taking calm and written action, the customer can ensure that the insurance company takes into account the change in accordance with the law and good service practices.