Any business that doesn't offer an efficient live chat support is not ready for this age.

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In this highly competitive business sphere of today, any business that is not offering support via live chat would not go far. People want their issues resolved immediately and other forms of support are very slow. A serious business must offer support via live chat and it must be efficient.
 
I agree with you. I can't be doing email support that would take days for me to get a response and support. Won't patronize such a business.
 
True, the moment you place your business in the online space, there should be an option for live chat. This would help your customers quickly get the answers they need.
 
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