Business losses: Having to payback a customer heavily. How do you handle that?

[King Belieal]

Business losses is normal but when you have to payback a customer an amount that you don't even make in a month, how do you handle that? Maybe, a customer's that you were working on got spoilt and you have to replace it. Have you ever faced such in your business? How do you handle that?

 

[Fidelia]

I have burnt a customer's expensive fabric and I had to replace it. It is one of those things that happens in business. And it helps us to be more careful in the future.

 

[Augusta]

it would be important to communicate clearly with the customer, and explore all possible avenues for resolving the issue,

 

[Starmix]

I have not experienced it in my business. It's crucial if encounter such kind of problem. It's best to be all the time cautious. Train your workers to be cautious you to avoid mistakes to customers that may harm your business and reputation.

 

[Kross]

I make sure that I don't spoil properties of customers. It can cripple a business to payback for damage done to the properties of a customer in huge amounts.

 

[eLdavis]

While i have had to use my money to compete a job cause there was some issues, i have never had to pay something way more than what i earn. In a situation like this i think it is best to discuss and reason with the customer to come to an agreement.