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Business not interested in retaining customers

neku

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A webhosting company is not interested in retaining some customers refusing to reply to their support tickets when there is a problem with the payment processor integration, Razorpay? Why does the business not want some customers?
 
There might actually be a reason as to why they have not been able to reply their support tickets, I don't think there is any company out there that would intentionally choose to not retain their customers.
 
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