Cannot access files using file manager

[neku]

I am trying to modify some html files for my webhosting account to place an advertisement, yet I find that I cannot do so. What could be the reason for not being able to access the files for modification?

 

[kit_hung]

Sorry for the trouble you're having. The reason for not being able to edit HTML files could be due to access permissions—perhaps you don't have full editing rights via your hosting control panel or FTP.

It's also possible that the files are in a system partition that is locked for security reasons, or there's a technical issue with your hosting account. Try contacting your hosting company's customer service for help unlocking or correcting the permissions.

 

[Starmix]

Follow the advice of @kit_hung. It's well - explained,so next time if happens again you already have in mind the cause of failure of downloading your files using the file manager @neku .