I agree, take the time to analyze competitors. What are they doing differently? This could include their pricing strategies, product offerings, customer service, or even their store layout and ambiance.
Do you really feel bad when customers skip your business to patronise your competitors?
- Thread starter Xtynehappy
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Like a normal person, I would feel there is something that I am not doing right for a potential customer to bypass me to my competitor.
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At first, I will be hurt seeing my customer betray me but after some hours, I have to realize that I cannot keep my customers. It's their right to decide where to buy. In case she will get back to her senses and realize the comparison she will surely come back. I will not nag her. I would show to her I'm not affected.
