Does longevity determine the value of a customer to you?

[Kross]

Some businesses have had customers that have been regularly patronizing our services for up to five years. From your point of view, does the longevity of a customer determine the value of that customer to you too?

 

[eLdavis]

Normally all customers are valuable to be, but that particular customer that has been faithful to me for years, definitely holds a special place in my business.

 

[gwolf666]

Absolutely. A long-term customer often delivers more than just repeat purchases—they bring referrals, insightful feedback, and brand advocacy. Their loyalty reduces acquisition costs and provides stable revenue streams. While first-time buyers are valuable, customers who stick around for years typically have a higher lifetime value. Investing in their satisfaction and loyalty programs can yield significant returns over time.

 

[Min George]

I think that every business always places premium on customers that have been with them for a long time.

 

[Augusta]

Sure it does. as the customer stats longer you appreciate and value the customer more just the way it should be

 

[King Belieal]

A customer that has stayed with your business for years has made a great sacrifice to be a loyal customer. They should be valued because they are not common.

 

[Fidelia]

I don't even joke with the customers that's have passed a year with me. I can a abandon a job that I was doing at hand to fix those customers.

 

[Trush Jodie]

Even the very big companies would always prioritize the customers that regularly patronize them more than those that don't.

 

[Augusta]

Long-term customer relationships provide businesses with valuable insights into customer needs, preferences, and buying habits

 

[Kera]

A customer that has been more longer with a business is more trusted with credit services. And given more consideration than new customers.

 

[Augusta]

Long-term customers are more likely to become brand advocates, referring new customers and providing positive word-of-mouth marketing, which is highly valuable.

Post automatically merged: Jun 17, 2025

Long-term customers are more likely to become brand advocates, referring new customers and providing positive word-of-mouth marketing, which is highly valuable.