Does the ambience of a business place play a role in customer retention?

[King Belieal]

So many people say that it is only the product that matters in business. And that is why many businesses focus more on products and forget to give their customers a special feeling when they come in contact with the premises of the business. So many businesses neglect working on the ambience of their business places. And that alone could retain customers.

 

[Kera]

A good ambience in a business place can make customers more relaxed and comfortable making them to want to come back to patronize the business.

 

[Min George]

Ambience like the seating arrangement in your business place can create a first impression that would make a first time customer to come back.

 

[eLdavis]

Yes the products matters but at the same time, it is also very important as a business owner you treat your customers right. How you treat them can also influence them and even refer others to your business.

 

[King Belieal]

When you have a business place that is fine, people would always come around, even if it is just to snap pictures. And before you know, they would buy one thing or the other.

 

[Stardom22]

I think that one has to deal with the internal business environment. In as much as the customers would like to patronize on your business the outward business premises appearance should stay very appealing to the eyes of the customers,

 

[Springtime]

Yes, I agree that the ambience of the store may help to retain customers to stay longer. Customers enjoy shopping at a spacious and pleasant environment.

 

[Fidelia]

Small businesses have been able to use just ambience to attract big customers. A business that invests in its ambience would attract big customers.

 

[Augusta]

Sure, I know personally I don't stop by to patronize especially a food place that is dirty or not appealing. Even if the food there is cheaper I would not take for even free

 

[Stardom22]

I think most businessmen don't understand one thing, that the location of the business is really a determining factor for the success of the businesses. That's why most businesses really fail some time after launching

 

[King Belieal]

Visual appeal can make or kill a business. Don't over decorate. Be creative about it how you decorate in your business.