Don't ship without tracking. You would lose a delivery dispute.

[Trush Jodie]

For those that sell physical products online, and have to ship the products to the buyer after they place an order. Don't ever fail to track your delivery.

If the customer claims that they didn't receive the product, and you don't have tracking information for investigation, you must resend or do a full refund to the customer.

 

[King Belieal]

Without a valid Tracking Number, payment gateways always side with the customer in a dispute for Items Not Received. That's the standard.

 

[eLdavis]

Tracking your delivery is extremely important cause if anything goes wrong, you will be the one to pay for it.