Experiencing a delay in your business process? Let the customers know.

[King Belieal]

As a business owner, there are some times that we experience a delay in your business process and that might affect your delivery to your customers.

Let the customers know the the delays you are experiencing so that they know what to expect.

 

[Fidelia]

This is a matter of common sense in business. You can't keep your customers in the dark with issues that might likely cause delays to their orders.

 

[Min George]

It annoys the customer more when they are delayed and they don't even know the reason for the delay.

 

[Kera]

It is the right of the customer to know what's delaying their order. It is unethical not to let them know.

 

[kit_hung]

This is a matter of common sense in business. You can't keep your customers in the dark with issues that might likely cause delays to their orders.

It is absolutely true you cannot leave a customer in the dark about late shipment because trust is capital of any business. Prompt communication prevents anger and protects your reputation in the market from complaints.

 

[Augusta]

Yeah right . If the work takes longer than expected, you should always notify the client and explain the reason. Most clients will be okay with it,