Have ever confronted a customer?

[Xtynehappy]

There are some customers that comes on the business to taste the faith of the businessmen. For instance what action can you take when you find a customer stealing from your shop red handedly?

 

[Springtime]

I will for sure confront the customer if s(he) steals something from my shop. If s(he) does not return the goods, I'll call the police.

 

[eLdavis]

If i find a customer stealing from my shop, I would instantly confront them about it. Í won't report the matter to the authorities though.

 

[King Belieal]

I have confronted some customers when I feel they have really gone out of line. But i don't allow it to escalate.

 

[Augusta]

i can only confront a buyer that tries to bully, defrsud or sell from my shop. I would so harass you for this

 

[Starmix]

I only experienced a rude customer fighting my staff with unpleasant words, no stealing encounter of my milk tea business .

 

[wiseman]

In my years of experience at work.I was always told that the customer is always right.So I dont think confrontation is right.You have to use the right approach though if the customer steals.

 

[Starmix]

If I experience stealing in my business I need to report the matter to the police for proper sanctioned. It's not good to tolerate the person.

 

[Min George]

I have confronted a customer before. The customer really wanted to fight me over a small glitch in the product. That could have been settled amicably. But the woman came with voolence.

 

[Starmix]

I have not confronted a customer but a cashier. The cashier was so slow and mean to the customers and when it was about my time to pay, I waited for her action and there she murmured. What I did, was I called the manager, and the people who fell in line witnessed how she dealt with the customers. She was fired on the spot.

 

[Kera]

I once had to confront a customer who physically assaulted one of our staff. Confronted him and joined to throw him out of the premises.