How are you able to know if reserved and quiet customers are satisfied with your services?

[Fidelia]

There are customers that are very reserved and quiet. They don't complain about anything. How do you know if those customers are satisfied with your products or services? These kinds of customers are very cool but they might have one or two issues with your offerings.

How do you deduce from these kinds of customers if they are satisfied with your products or services?

 

[Min George]

You would have to build a closer personal relationship with such customers to be able to get them to express their opinions about your products or services.