How can a business ensure that the customers are waiting in comfort?

[Trush Jodie]

Sometimes, customers of even small businesses have to wait to be served for one reason or the other. The challenge is not always in the waiting. But customers having some comfort while they waiting.

What are the simple things that a small business can do to make sure that the customers are waiting in comfort?

 

[Fire&Rain]

Making customers comfy while they wait can make a huge difference. Small businesses can offer seating, maybe some free snacks or drinks, and even play some chill music. Having magazines or a little entertainment like a TV can help too. Just simple things like friendly staff checking in can make the wait feel way shorter.

 

[King Belieal]

The most important thing about waiting is that you should give the customer a seat that is comfortable for him to sit.

 

[Stardom22]

I think businesses should formulate polices that can enable the customers to be served at very faster rate without waiting for long.

 

[Fidelia]

If you can place a television screen in the waiting area of your business, you have done a whole lot to ensure that the waiting period has comfort.

 

[Springtime]

For a small business, the shop may be too small to offer any seats. Just ensure the customers sorry to keep them waiting, and they will be served as soon as possible.

 

[Augusta]

Make helpful information easily accessible. Customers will feel more at ease when they have all of the information they need for an appointment.