There are certain customer feedback that is not necessary. It is not something is true or a genuine complaint? How do you manage such a feedback that the customer who sent it in would not feel bad? Do you still have to acknowledge invalid customer feedback?
How do you handle customer feedback that is not valid? Ignore it?
- Thread starter Kross
- Start date
Well you can still acknowledge it before the clients to help them feel better. But if in the scheme of things such don't have a place then you discard it.
