How do you revamp a business that you bought and it had failed because of bad reputation?

[King Belieal]

Supposing you see a business with potential but it had already failed. And you decide to buy that business. The business failed because it had a bad reputation like being rude and insensitive to customers.

What do you do to revamp such a business and make it work again?

 

[Kross]

You have to take steps to address those issues that caused the bad reputation. It could involve reaching out to customers.

 

[eLdavis]

The first thing to do would be to work on the reputation, start doing things that would make people view the business in a different light.

 

[Augusta]

You need to start with being honest and open to the customers. Try and be as transparent as you can to build back reputation