How quickly do webhosting companies reply to support tickets?

[neku]

If a website is down , the webmaster loses some money since the website is often monetized using advertising. The webmaster will usually contact the webhosting company for support. Based on their personal experience, how quickly does a webhosting company reply to support tickets?

 

[Nomad]

In my case, my tickets are answered in less than 30 minutes. However, I use live chat functions and get help within 5-10 minutes

 

[kit_hung]

We should acknowledge that quite many web hosting firms lag behind when it comes to responding to requests from customers.
I am however glad to report that the prohoster.info web hosting company has a policy of responding to support tickets in an expeditious manner.
At pohoster.info, you will enjoy peace of mind and excellent web hosting services.

 

[Augusta]

Yeah their support ticket response times can vary, but generally, it's expected that a company should respond within a reasonable timeframe,

 

[neku]

In my case, my tickets are answered in less than 30 minutes. However, I use live chat functions and get help within 5-10 minutes

Can you share the name of the web hosting company which you use, and how much you pay monthly for the web hosting. Larger companies offer better support.

 

[Nomad]

Can you share the name of the web hosting company which you use, and how much you pay monthly for the web hosting. Larger companies offer better support.

I am using Namecheap. Until recently I was using shared hosting and I was paying around $7 per month, now I have switched to VPS and I am spending around $26 per month. They have live chat support

 

[Cpvr]

Can you share the name of the web hosting company which you use, and how much you pay monthly for the web hosting. Larger companies offer better support.

My hosting company is pretty fast when it pertains to support tickets. I've never had to wait over 10-20 minutes for a response. They also have a live chat support, which is great as well. I use Ushost247. I pay around $37 a month for my server, but they have other options that start off at $3.79 a month. If you're looking for a quality hosting provider, I'd highly recommend them.

 

[Augusta]

Yes everything need you using a quality thing if you want the best. So how for quality host provided and you have the best services