How should a business respond to the loss of a key client?

[King Belieal]

There are some clients that are very influential for some businesses. They are known to be loyal clients for a long time. Maybe along the line, the business loses the client.

What should be the response of a proactive business to losing such a key client?

 

[Fidelia]

I would surely reach out to the client to know if the deserting of by business from the client has to do with my business end. And if it is, I would correct things from my end to win the client back bv

 

[eLdavis]

The best thing is to try every means to reach out and bring them back, if at the end of the day they refuse to come back, then it's best the business moves and and focus on finding others.

 

[Suba]

Many business people ignore the service that causes their loyal customers to leave, even these loyal customers have invited some of their friends, but this disappointment loyal customers also invite some of their friends to move to other stores, so what must be done is improve the service or prioritize loyal customers.

 

[Augusta]

When a business loses a key client, it might still be good to be positive express gratitude for the past business, professionally accepting the decision, attempting to understand the reasons behind the loss as well

 

[Xtynehappy]

I think it's the responsibility for the businessmen to reach out to the lost loyal customers on their businesses.

 

[Pearl]

There are some loyal client in everyone business it depends on how you treated him or her that Amount to the lost so you try as much as possible to treat someone nicely.

 

[Springtime]

The business should find out the reason(s) why the loyal customer is lost and try to get him back. In any case, as a matter of courtesy, the business should thank the customers for years of patronage.

 

[Augusta]

Still be positive that the client might return some day or better still a better client appear again on the scene

 

[Stardom22]

Key clients are very crucial components for the businesses. Therefore a loss for one could affect the business adversely

 

[Augusta]

A loss of a customer does happen but think about why your other customers stay with you. Use this opportunity to reconnect and strengthen those relationships,

 

[Kross]

No need to moan about customers that are clearly lost. You have to work on building your market base more.

 

[Augusta]

No need to moan about customers that are clearly lost. You have to work on building your market base more.

Sure working more hard and smart is the way to go. That's the best thing you can do now and have more buyers