How to Increase Customer Engagement?

[Suba]

Customer engagement refers to activities that focus on the relationship or interaction between customers and product/company brands, whether it is purchasing, communication, feedback through various channels such as websites and social media. Customer engagement reflects the strength or weakness of customers involved and connected with product brands and customer engagement that will improve customer experience, emotional bonds and increase customer loyalty with the aim of building a strong foundation of customer interaction with the product So in your opinion, how to increase customer engagement?

 

[Augusta]

Customer engagement is very important as it will improve customer experience, emotional bonds and increase customer loyalty to the business