How would you manage this case if you are running a grade school as a business?

[Trush Jodie]

The school hosted a party. And all the classes had presentations to do. The class teachers were to drill the kids on their various presentations. The class teachers used whatever criteria to choose pupils in their class that would take the presentations.

After the party, there were several complaints of favouritism by parents. Many parents complained that their kids were not chosen to do the presentations. They questioned the school on why their kids were not chosen. Some threatened to pull out their kids from the school because of that.

As the owner of the school, how do you manage that?

 

[magnus2022]

This is about knowing to manage a business to create a balance that none of customers will be displeased. The proprietor should design the programs in such a way that every child will be a partake by doing group presentations! Though, it will be difficult to please every parents. Parents are so attached to their children and sometimes make unnecessary demands that will be difficult to fulfill.

 

[Fidelia]

The class teachers should have done the kinds of presentations that every child can partake. You don't alienate some kids like that. The parents are absolutely right.

 

[Min George]

If the term has events, just make sure that you organise enough events per term for every child to have the chance to do presentation in at least one event before that term runs out.

 

[eLdavis]

If everything was handled honestly, what you simply need to do is calmly explain to them the criteria used in selecting the students, and why these kids where selected over the others. If the parents are reasonable they will see the truth.

 

[Augusta]

it is to explain things to them to understand why it was done that way. That not everyone would have done the presentations

 

[Kera]

I honestly don't know how to handle this kind of issue. But I would advise that the school makes presentation in groups next time.

 

[kit_hung]

This is a sensitive issue, but it can be handled with wisdom and openness. When parents complain about favoritism, it is often because they want to see their children given an equal opportunity. As a school owner, the first step is to listen carefully to their complaints without being too defensive. Give them a chance to express their feelings and let them know that you care.

Next, provide a clear explanation of the process for selecting students. If possible, explain that teachers used criteria such as courage, preparation, or discipline. But also acknowledge that the school can improve the process. Make a commitment to establish a more transparent system for future events, perhaps by including open tryouts or a rotation of places so that every child has a chance.

Finally, use this event as an opportunity to build new trust. Write a letter or hold a parent meeting to explain the new steps that will be taken. You can also introduce other small activities at school that give all children a chance to show their talents. This will help parents see that the school values every child, not just those who submitted.