Is Trust Important in an Online Business?

[Suba]

When we open a marketplace app to purchase a product, we're always faced with numerous options, comparing reviews across different online stores. Naturally, the first store we choose is the one with the most positive reviews and the highest star rating. We also avoid stores with numerous customer complaints. In fact, we're often willing to pay more or for a higher price just for the sake of trust.

 

[Springtime]

Having customer's trust is extremely important for both online and offline businesses. I cannot imagine a business which could survive if it lost the trust of customers.

 

[Starmix]

Trust is the key for an online business to thrive. It's trust that connects the online business with its virtual customers. When trust is gone because of a wrong or a fake deliveries, negative feedback will soar like a wild fire. Your customers will leave you leaving you broke.

 

[eLdavis]

Not just in online business, but in every other business, trust plays a very important role when it comes to running it.

 

[Springtime]

Trust is important in businesses, online or offline. Without customers' trust, no business can survive.

 

[Bigshow]

You cant do business and you lack trust either online or offline trust us the most crucial element of business

 

[Starmix]

Without trust an online business won't thrive. As an online seller I make sure that my customers are satisfied with my products and services. I asked them to evaluate my services and I will know it tomorrow. Since my online business products are displayed on Facebook Market Place so their feedback will be posted on my private account. I told them to evaluate me fair and square.

 

[Augusta]

Yes it is very important because without trust It would be difficult to have good sales from customers

 

[Kross]

Skepticism is one of the biggest problems that has affected the performance of online businesses. That's why trust is very important for online business.