Managing conflict in a small business

[Starmix]

Even if our business is small we cannot avoid to encounter conflict. The causes might be laziness at work of the staff, absenteism, late coming to work or bad attitude of a staff. If this occurs in my small business, I will not hesitate to confront the staff face to face. I want to ask him or her if she likes to resign because of the indifference of attitude or giving him or her a second chance.

In your case, what will you do, fire or retain the staff?

 

[Fidelia]

I get to hear from the staff involved and advice that such should not repeat itself. I take disciplinary measures if it happens again.

 

[Augusta]

Conflict would always arise anywhere they're are people it is to find the best ways to resolve them which would be according to the conflict

 

[Starmix]

If the case continues despite the second chance given to the staff, he or she will be sanctioned to or advised to resign.

 

[King Belieal]

As a manager, you need to prepare to resolve conflicts among staff. Even awkward conflicts would occur and you need to mediate.

 

[Starmix]

I'm thankful there was never a conflict of my staff. I already told them to avoid it because my business will be affected. The customers are also sensitive and observant. They may be awkward in approaching them.