No matter how big your business Kas become, don't disregard the views of your target market.

[Trush Jodie]

A big business in my country just had to leave because they just disregarded the opinions of their customers. The customers all jointly sent a petition against them to the government out of anger. And the government imposed regulations that forced them to leave.

Busineseses should learn how to be diplomatic and engage with their audience.

 

[kit_hung]

A big business in my country just had to leave because they just disregarded the opinions of their customers. The customers all jointly sent a petition against them to the government out of anger. And the government imposed regulations that forced them to leave.

Busineseses should learn how to be diplomatic and engage with their audience.

This is a lesson for all companies: customers are not just consumers, they are fundamental stakeholders. Insensitivity, lack of transparency, and arrogant business practices are dangerous. Businesses need to have genuine relationships with their communities—listening, responding, and learning.

Business diplomacy is not a luxury, it’s a necessity. Building trust with customers creates sustainability. In a world of social media and public voices, a company that cares builds a legacy—and one that ignores it builds its downfall. The voice of the customer is the voice of change.

 

[eLdavis]

At the end of the day, your target audience plays a major role in your business getting to where it is now, so it is extremely important that business owners do not ignore their opinions.

 

[Min George]

Every business should hold the people it is trying to sell its products or services to in high esteem. They can close the business no matter how powerful the business is.

 

[Springtime]

All businesses, big and small, cannot neglect the needs of their customers. Always remember customers have choice. If you are not good to them, they will buy in other places.