People in business have to be friendly. But when does it cross the line?

[Min George]

Business people are expected to be friendly and polite at all times. That is necessary to draw customers in. However, there should be a boundary in it.

At which point does having to be friendly for business sake cross the line? What should we guide against not to cross this line?

 

[Kera]

A customer can't just walk in and hug me and expect me not to react because I want to be friendly to customers. That's crossing the line.

 

[eLdavis]

Yes a business owner has to be friendly to their customers or potential customers but in a situation where the customer is becoming rude to the business owner and the staffs, it should not be accepted.

 

[King Belieal]

A customer can't just walk in and hug me and expect me not to react because I want to be friendly to customers. That's crossing the line.

I won't laugh over this. Some female attendants in bars are always forced to take this cool so as not to lose customers. That's stupidity.

 

[freelancermaria]

To me, being friendly means greeting my customers with a warm smile and helping them in any way I can. That's what friendliness is all about. However, if they start to flirt, that crosses the line. LOL

 

[Miley]

Sometimes is not good to be too nice to a customer because it brings insults sometimes one has to be a okay for them.

 

[Springtime]

Yes, people in business need to be friendly to customers. But if the customer is being rude, and unreasonable in his/her request, that's crossing the line.

 

[Pearl]

People in business have to be friendly to their customers but when the friendship eats into your business it become too much ones needs to cut from there.

 

[Starmix]

Only a very few business owners and staff friendly to customers. Customers come and go and that's their concern. Everyone is busy in the business center.

 

[Augusta]

When a customer try to molest you in the name of being friendly is crossing the line for me.i will never allow that

 

[Fidelia]

A customer can't just come and harass me all in the name of being friendly. No customer can touch me beyond a handshake or a hug that I offer to close female customers alone.

Post automatically merged: Jan 30, 2025

A customer can't just come and harass me all in the name of being friendly. No customer can touch me beyond a handshake or a hug that I offer to close female customers alone.

 

[Augusta]

it doesn't make sense when the other person wants to take advantage of your friendliness or become unruly

 

[Xtynehappy]

In business everything must have a limit. The same must apply when the business developes some relationships with business stakeholders

 

[Fidelia]

When you smile too much with customers, you lose your value. Be nice and polite to customers, a little bit playful but don't stupidly indulge them.

 

[Starmix]

There is also limit to avoid abuse. The customer might think you're an easy business owner. They might attempt to buy in credit and pay after gaining. It's crossing the line.

 

[Xtynehappy]

For me l think that businessmen should be very friendly to their clients on business matters only.