Metamask was launched in 2016 and is a non-custodial wallet so users must take full responsibility for controlling their Metamask account, which is why the Metamask wallet warns via the X (Twitter) account that users should be careful about account hacking via phishing and bot methods so that they can happens automatically, then the user will be directed to the Google Docs Form, which appears to have a connecting portal to the Metamask wallet. With the "instant support" feature, users are asked to fill in a password or seed phrase.
