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Some businesses know their customers so much that they know that customer's regular order.

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Imagine walking into a shop that you usually patronize and they already know what you want to order. That's how much some businesses go to know their customers.

You know what it does to the psyche of that customer? That customer would feel highly valued by the business.
 
True, but it also depends on the customers, some might feel slightly offended especially if you just give them what they want without you asking them cause they don't want people to know them that deep.
 
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