The customers will be afraid and they may not be able to decide well. The heart beats for fear and the mind works in different manners. They will never get back on that toxic business.
If we talk to our customers with discouraging words, they will be ignited and no longer have the interest to transact business . They will go to another business center full of positivity.
Some business owners attack other business rivals just to persuade the customer to retain them, but it is wrong. The customers will despise a business owner like that attacking a competitor who does nothing wrong
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