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There are some practices to that define excellent customer care and support generally. For you, what are such practices that a business organisation can take to show that it is intentional about excellent customer support.
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What are the examples of an excellent customer service practices.
- Thread starter Kross
- Start date
It is to be friendly and answer your customers timely to almost all complaints. You should try to provide after sales service if you can.
Being able to listen and understand a customer's complaint so that you can solve them well is a part of excellent customer service practice.
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Excellent customer service has to do with proper communication. You need to be able to effectively communicate with your customer to ensure proper services.
An excellent customer service has so much to do with responsiveness. I think that is the number one factor that defines good customer service. Being able to respond and on time is excellent customer support.