What are the things that can possibly make buying hard work for customers of a business?

[Fidelia]

Customers like convenience. It is very bad for a customer to seem like he or she has to stress himself or herself because they want to buy a product or service. And businesses should take note and eliminate such.

What are those things that can make a customer buying from a business seem like such a hardwork to the customer?

 

[King Belieal]

When the shop is located in a place that is quite a burden for customers to reach and access, buying has become a hard work for customers.

 

[eLdavis]

In situations where they have to constantly explain and repeat themselves before they can get what they want, next time they might feel somewhat discouraged to buy again.

 

[Kross]

In online business, when the customer has to go through four or five pages to finally checkout, that is so much work.