What are you supposed to do when you fail to receive your order?

[Xtynehappy]

Most online merchants insists for a cash with order model of payment on the online business industry. So what are the steps required for one to do when fail to receive the orders at all?

 

[Springtime]

I do not run an online business. But most online businesses offer a lot of payment options, including credit card, Paypal. If the business just accept cash, customers may not want to buy from you.

 

[kerryjoy]

The best thing is to report immediately for a follow up, since that is the only way to be safe or talk to the online customer care

 

[eLdavis]

The best thing to do would be to call the company and let them know you have not received your order.

 

[Nomad]

You make a complain to your seller, if you don't heart anything favorable, file a case with your payment provider.

 

[Augusta]

Simple call or report to the company and let them know you have not received your order.

 

[Starmix]

The time I failed to receive my order, I was mad but thankful for the mood of payment was through cash on delivery so I didn't lost a single amount. It is the online seller who lost q client.