Most online merchants insists for a cash with order model of payment on the online business industry. So what are the steps required for one to do when fail to receive the orders at all?
What are you supposed to do when you fail to receive your order?
- Thread starter Xtynehappy
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I do not run an online business. But most online businesses offer a lot of payment options, including credit card, Paypal. If the business just accept cash, customers may not want to buy from you.
The best thing is to report immediately for a follow up, since that is the only way to be safe or talk to the online customer care
eLdavis
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The best thing to do would be to call the company and let them know you have not received your order.
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You make a complain to your seller, if you don't heart anything favorable, file a case with your payment provider.
Simple call or report to the company and let them know you have not received your order.
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The time I failed to receive my order, I was mad but thankful for the mood of payment was through cash on delivery so I didn't lost a single amount. It is the online seller who lost q client.
When it hasn't arrived within the expected timeframe, it is to ask about the reason for the delay and potential next steps, which could include requesting a redelivery or a refund
