Why an online business should offer payment on delivery for local customers?

[Min George]

Customers of online businesses are clamoring that every platform that is selling products online should offer the option of payment on delivery for local orders.

Why is it really necessary for online businesses to offer payment on delivery for local orders?

 

[gwolf666]

Offering cash on delivery for local orders can be crucial for attracting and retaining customers, especially in markets where trust in online shopping is still developing. Many people prefer to pay upon receiving the product because it gives them a greater sense of security and control over their purchase, reducing the risk of paying for something they don't receive or that doesn't meet their expectations. Furthermore, in regions where access to digital or bank payments is still limited, this option may be the only viable way for customers to shop online. Ultimately, offering cash on delivery can improve customer confidence, expand the customer base, and facilitate business growth in local markets.

 

[Kross]

The level of distrust for online businesses makes it necessary to offer pay on delivery for local orders. It is no big deal.

 

[Nomad]

People need confidence to shop and if your business is new, you cannot get people to easily trust you, offering cash on delivery option is ine way to build trust

 

[Springtime]

Here, online retailers seldom offer this option. Maybe they do not want to take the risk of customer rejecting the product upon delivery.

 

[eLdavis]

Payment on delivery helps to build trust with the customers, there are people who would not be willing to pay until they have seen what they are paying for.

 

[Kross]

There is no way that an online business ran by a individual would convince me to pay for products before delivery. No way.

 

[Augusta]

This is due to incredible nature of the vendors online. There's are just too much scam vendors online