Cannot login to demat account in another city, state

[neku]

I had travelled to another city, state for property related work and I wanted to use my demat account for purchasing some securities. Despite trying repeatedly I could not login to the demat account, the otp was not delivered. What could be the reason why demat account access was blocked?

 

[eLdavis]

It might simply be a network issue, hence the otp could not come through. Have you tried contacting them to find out?