In every business conflict is something that is a must. For instance on the online business, how is the business manager expected to deal with those conflicts.
How do you deal with the customer conflicts with the online business
- Thread starter Xtynehappy
- Start date
If you encounter customer complaints, you should look into the problem and offer a solution. If it is the fault of the customer, explain to him/her clearly in a polite manner.
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Unless there are chargebacks I do not worry about complaining customers. However, I also try to address customers complain.
