How do you reward that customer that has never bought but has given you so many referrals that buy?

[Trush Jodie]

Have you in your business had that person that don't buy themselves but have directed a lot of people to your business. And those people they have directed have actually bought.

In what ways can such an advocate of a business be rewarded?

 

[Augusta]

give the referrer a free gift and I will give the person referring a discount code for any product. Or a free gift, and the credit. There's no shortage of great ideas for customer referral incentives.

 

[kit_hung]

This person is a great asset to the company. They have attracted many customers, even if they don’t buy themselves, which creates a huge impact. The reward can be simple but meaningful. You can offer discounts, special gifts, or public accolades such as certificate or a greeting. You can enroll them in a loyalty program and give them reward points every time they refer new customers. This is bound to make them feel valued and encourages them to keep spreading the word. When these people are valued, they become true ambassadors, and the brand grows quickly. This way, you will retain a loyal following and maintain their commitment.

 

[eLdavis]

Customers like this i often give them discounts or i do something for them for free as a gift to show my appreciation.

 

[Fidelia]

I have made a dress and sent it to a customer that has never patronized me simply because she gave me three referrals.

 

[Springtime]

If the person refers a lot of customers to the business but he or she does not buy anything from the business, that may mean the s(he) cannot find anything suitable to buy. May be the business can still give her a VIP card just in case s(he) needs to buy anything in the future.

 

[Augusta]

If the person refers a lot of customers to the business but he or she does not buy anything from the business, that may mean the s(he) cannot find anything suitable to buy. May be the business can still give her a VIP card just in case s(he) needs to buy anything in the future.

Yes it is still good to give such a person something. This will help to motivate the person to do more

 

[Starmix]

That person deserves a commission. It also depends on the nature of business and the agreement set by the two parties. However, the usual deal like that is giving a commission to the referrer, at 5 per cent.

 

[Kera]

I have such a customer, she always give my contact to people and they usually end up patronizing me. One day, I handed her a sample and said, "this is for you to taste and patronize". She smiled and said " Thanks, I was going to buy just now" she ended up buying one and getting one free.