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How to ensure that customers don't get bored while waiting to be served.

Fidelia

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One of the worst things that can happen to a business is for customers to feel bored while waiting to be served. That boredom can make them want to give up waiting and leave. How can a small business ensure that customers don't get bored while waiting to be served?
 
Where i used to work, we had a tv and DSTV while the customers wait for their frames, they watch tv and we just have small talks while we watch as well.
 
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