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Thread Owner
Is the customer always right? In the customer service sector, it's a well-known proverb. In reality, though, as any person who works with a client base can tell you, the customer is not always correct. When it comes right down to it, the customer isn't always in the right side since they don't always realize how far you will go to satisfy them. Customers are frequently the beneficiaries of policies that are implemented without their knowledge and are intended to improve their experience. Sometimes, customers can make absurd demands that are really the result of their own errors, or they will provide criticism before completely comprehending your product or service.
opinion on this?
opinion on this?