What do you do when customers ask you to recommend which brand of the products you sell they should buy?

[King Belieal]

Imagine you are selling two or more brands of the same products. And a customer comes to your shop without any particular choice on which one to buy. They ask you to recommend which among the brands that you are selling they should buy. Would you recommend a particular brand to them?

 

[eLdavis]

Yes i would, most customers do not actually know what they want, so it is our duty help and assist them.

 

[Fidelia]

I would just tell them the string points and the weakness of each brand that I have. They should be able to make their decisions from there.

 

[Springtime]

I will try to understand the customer's requirements and then tell him/her the strengths and weaknesses of each brand.

 

[Kera]

I will try to understand the customer's requirements and then tell him/her the strengths and weaknesses of each brand.

That's just what to do. Tell them what each brand is good with. And leave them to make their own choice. You won't want to be liable if they are not satisfied.

 

[Augusta]

You go ahead to recommend but first find out what they really wants and the brand that would help them and suits them as well

 

[Kross]

I would sincerely tell them what I feel about each brand. And I would make it clear to them that it is my opinion and experience.

 

[Augusta]

I would sincerely tell them what I feel about each brand. And I would make it clear to them that it is my opinion and experience.

Yes this is no bad idea if you want to help. you can especially if you know the brand that works better for you