What is reaction to your business competitors that snatch your customers away?

[Stardom22]

It's very disappointing to see that your competitors take away all of your customers leaving your business struggling with low sales. What is your reaction towards that case scenario?

 

[Springtime]

In this case, you have to think of the reasons why your customers buy from your competitors instead of your company. Is it due to quality issues, price or customer service.

 

[eLdavis]

It can be very annoying, but instead of hating on my competition, i would take out time to find out what my competition is doing to attract even my customers and learn from it.

 

[Stardom22]

In this case, you have to think of the reasons why your customers buy from your competitors instead of your company. Is it due to quality issues, price or customer service.

I think it would be high time you rethink and take some seriously proactive measures on the same such as restructuring, restrategizing and price reviewing for curbing up the issue.

 

[Starmix]

My offline business is located inside the mall and people are coming in and out. People entering the mall to do shopping aren't permanent customers. There are many of them transient, so it's not offending if customers scatter choosing for what their eyes like to buy.

 

[Augusta]

It is to look for what I'm not doing right to retain my customers and start doing it so that I can have customers loyalty