What kind of experience are you looking to get from a grocery shop that you patronize?

[Trush Jodie]

Customer experience is the key to retain customer service customers now. Even quality products need to create experience for customers to be retained.

When you patronize a grocery shop, what kind of experience do you expect to have?

 

[eLdavis]

I just want to patronize a place that attends to me as fast as possible, not keeping me waiting while they attend to others simply because they know them.

 

[Augusta]

Like a positive atmosphere, a convenient store layout, specialty departments, and a balance of routine tasks