Which kind of business would need to hire a virtual assistant?

[Kross]

I have seen some businesses hire virtual assistants. And I don't seem to understand why a business won't just get an assistant to work on-site.

What kinds of businesses would have the need to hire a virtual assistant?

 

[Kera]

A business that sells groceries online might most likely need to hire a virtual assistant for tracking customer complains and refunds.

 

[eLdavis]

An e-commerce store will definitely have need for one if you can afford their services, another one would be real estate agents.

 

[Stardom22]

It can be the company's website and it's social media handles that requires some virtual assistants to work on that matter over there.

 

[King Belieal]

An e-commerce store will definitely have need for one if you can afford their services, another one would be real estate agents.

I have seen many top real estate firms hire virtual assistants. I don't even understand their roles in such an organization.